ITEC 497: ERP Systems
Prerequisite: ACTG 212 and either ITEC 304 or ITEC 340
Credit Hours: (3) Lecture
ERP Systems is a study of Enterprise Resource Planning systems including their history, purpose, selection, configurations and lifecycle.
Detailed Description of Course
Topics include:
1) Introduction to ERP Systems
a. What is ERP?
b. Why is ERP important?
c. History of ERP
d. ERP Technology
2) ERP and Business Processes
a. What are Business Processes
b. Business Processes Best Practices
c. Business Process Re-engineering
d. Processes and Work Flows
3) Primary Modules
a. Sales and Customer Relations Management (CRM)
b. Supply Chain Management and Production Management
c. Human Capital Management
d. Financial Management
4) ERP Selection
a. ERP Life Cycle Overview
b. Requirements Analysis
c. Package Selection
5) ERP Implementation, Configuration, and Operation
a. Project Planning and ERP Implementation
b. The importance of Configuration
c. System and Modules Integration
d. System Customizations
e. Systems Operation
6) System Security and Information Assurance
7) ERP for Strategic Advantage
a. Harnessing ERP Reporting Capabilities
b. ERP Dashboards
c. Using ERP data stores for Business Analytics
Detailed Description of Conduct of Course
This course will be taught in lecture format.
Goals and Objectives of the Course
Students who complete this course will be able to:
1) Explain the advantage of ERP systems for Business.
2) Name and discuss the primary modules and related work flows that ERP systems support.
3) Explain business process re-engineering and why that on-going task is key to business
success.
4) Explain the keys to successful ERP selection.
5) Explain the importance of ERP configuration and customization.
6) Demonstrate an ability to configure and customize an ERP system.
7) Explain activities involved in ERP operations.
8) Identify ERP security threats and responses.
9) Explain how ERP systems can be used for strategic advantage
10) Demonstrate the ability to generate custom ERP reports
11) Demonstrate the ability to use tools for data analytics on a ERP data store.
Assessment Measures
Assessment may include at least two exams, assignments that determine if a student is absorbing the conceptual material, and assignments that require life cycle activities on an actual ERP system which may be done on an individual or team basis.
Other Course Information
None
Review and Approval
April 6, 2017